Last updated: July 22, 2025
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including but not limited to when Users visit our Site, register on the Site, or use our services. Users may be asked for, as appropriate: name, email address, mailing address, phone number, and other relevant contact information.
We collect such personal identification information only when voluntarily submitted by Users. Users can always refuse to supply personal information, though this may limit access to certain Site features or services.
Protected Health Information (PHI)
As part of our services, Tempida may collect, transmit, or store Protected Health Information (PHI), which may include information related to a user’s medical history, diagnoses, treatment notes, or other health-related data.
PHI is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA). When Tempida provides services to covered entities, it acts as a Business Associate and complies with applicable HIPAA regulations.
Non-Personal Identification Information
We may collect non-personal information such as browser type, operating system, device type, IP address, and other technical data when Users interact with the Site. This helps us improve service performance and user experience.
Cookies
Our Site may use “cookies” to enhance User experience. A cookie is a small file placed on a User’s device for record-keeping and tracking purposes. Users may choose to set their browser to refuse cookies or alert them when cookies are being sent. Note that disabling cookies may affect the functionality of some Site features.
How We Use Information
Tempida may collect and use Users’ information for the following purposes:
– To provide and improve customer service and support
– To personalize user experience
– To improve our Site and services based on user feedback
– To process transactions and deliver requested services
– To send periodic emails regarding company news, updates, or service information (Users may opt out at any time)
– To operate features such as surveys, promotions, or service enhancements
Data Retention and Deletion
PHI is stored on HIPAA-compliant infrastructure and is encrypted during transmission and at rest. PHI is not stored permanently and is automatically deleted after 30 days, unless earlier deletion is requested by the User.
Other non-health personal data is retained only as long as necessary to provide services or comply with legal obligations.
How We Protect Your Information
We implement appropriate physical, technical, and administrative safeguards to protect User data from unauthorized access, alteration, disclosure, or destruction.
All communication between Users and our Site occurs over encrypted SSL/TLS connections. Sensitive information is stored securely using HIPAA-compliant cloud services and encryption standards.
Third-Party Service Providers
We may engage third-party service providers (e.g., hosting services, transcription engines, cloud storage platforms) to assist in operating our business and providing services. These providers are contractually required to protect User data and are not authorized to use personal information for any unrelated purposes.
Sharing Personal Information
We do not sell, trade, or rent Users’ personal identification information. We may share aggregated, anonymized demographic data with business partners or affiliates for statistical purposes.
Children’s Privacy
We do not knowingly collect or store information from individuals under the age of 13. Our services and website are not directed toward children under 13 years of age.
User Rights
Users have the right to access, correct, or delete their personal information at any time. Requests can be submitted via the contact information provided below. We will respond to such requests in accordance with applicable data protection laws.
Changes to This Privacy Policy
Tempida reserves the right to update this Privacy Policy at any time. When we do, we will revise the “Last updated” date at the top of this page and notify users via the Site. We encourage Users to review this policy periodically to stay informed about how we protect their information.
Your Acceptance of These Terms
By using this Site or our services, you acknowledge and agree to this Privacy Policy. Continued use of the Site following changes to this policy constitutes your acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy or your personal information, please contact us at:
Tempida LLC
Email: support@tempida.com
